Microsoft 365 & Cloud Solutions
Data Center Operations & Management
Healthcare IT Systems (EHR/PMS)
Retail IT & POS Systems Support
Network Security & Compliance
Remote IT Helpdesk Support
IT Asset Management
Microsoft 365 & Cloud Solutions
Data Center Operations & Management
Healthcare IT Systems (EHR/PMS)
Retail IT & POS Systems Support
Network Security & Compliance
Remote IT Helpdesk Support
IT Asset Management
{01} — Our Expertise
END-TO-END IT MASTERY & EXCELLENCE
IT Infrastructure Setup
Office deployments, Data centers, Cabling
Field Technical Support
POS systems, Retail IT, AV setups
Remote IT Helpdesk
Ticketing, OS updates, Antivirus
Data Center Management
Server setup, Cooling, SolarWinds
Microsoft 365 & Cloud
Azure, Intune, VPN
IT Strategy & Planning
SOPs, Vendor management, Risk assessment
Hospital IT Systems
EHR, PMS, Staff training
Backup & Security
Encryption, Threat monitoring
Asset Management
Procurement, Inventory tracking
{02} — Tools
Tools & Platforms Expertise
Remote Support & Access Tools
Bomgar
Secure remote desktop support and privileged access
TeamViewer
Remote access and device control platform
AnyDesk
Lightweight remote desktop tool for fast support
Development & Scripting
C++
Object-oriented programming language
SQL
Database query and management
Data Structures
Fundamental software development concepts
Networking Protocols & Technologies
TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP
Core networking and communication protocols
VoIP (Voice over IP)
Audio communication over the internet
ATM, MPLS, Frame Relay, Metro Ethernet
WAN and enterprise networking technologies
Data & Visualization Tools
Power BI
Business analytics and data visualization
Tableau
Interactive data visualization and dashboards
Jupyter Notebooks
Data science and machine learning notebooks
Data & Visualization Tools
Power BI
Business analytics and data visualization
Tableau
Interactive data visualization and dashboards
Jupyter Notebooks
Data science and machine learning notebooks
Cisco Hardware & Network Platforms
Cisco 78xx Series
IP Phones
Cisco 65xx Series
Enterprise network switches
Cisco Firewalls, Routers, Switches
Network security and infrastructure devices
Other Tools & Suites
Autodesk Product Design Suite
CAD and engineering design software
Microsoft Office 365 Suite
Outlook, Word, Excel, PowerPoint, OneDrive, etc.
Monitoring, Ticketing & Collaboration Tools
Service Now
IT service management (ITSM) platform for incident, change, and problem tracking
SolarWinds
Network and system monitoring and analysis
JIRA
Project and issue tracking for incident and task management
Zammad Ticket System
Open-source helpdesk ticketing platform
Zulip Chat System
Real-time team collaboration and support chat
Zoom
Online meeting, conferencing, and collaboration
Microsoft Teams
Internal team communication and video meetings
GoToMeeting
Professional video conferencing and screen sharing
Cloud & Server Platforms
Microsoft Azure
Cloud computing and infrastructure services
Azure Active Directory (Azure AD)
Identity and access management
Intune
Endpoint management and device configuration
VMware
Virtualization and cloud infrastructure platform
Hyper-V
Microsoft’s virtualization platform for virtual machines
Windows Domain Controller
Network resource access control
IIS (Internet Information Services)
Web server by Microsoft
ADFS (Active Directory Federation Services)
Single sign-on solution
Operating System & Server Roles
Active Directory (AD)
User and computer management in domain environments
GPO (Group Policy Objects)
Security and configuration policies
DNS (Domain Name System)
Domain name resolution
DHCP (Dynamic Host Configuration Protocol)
Network device IP management
VPN (Virtual Private Network)
Secure remote access solutions
Field Technical Support (POS Systems)
Remote IT Helpdesk Operations
Data Center Operations & Management
Microsoft 365 & Cloud Infrastructure
IT Strategy & Planning Consultation
Hospital IT Systems Implementation
Backup, Recovery & Security Management
Asset Management & IT Procurement
Field Technical Support (POS Systems)
Remote IT Helpdesk Operations
Data Center Operations & Management
Microsoft 365 & Cloud Infrastructure
IT Strategy & Planning Consultation
Hospital IT Systems Implementation
Backup, Recovery & Security Management
Asset Management & IT Procurement
{02}— Industries We Serve
Trusted by Leaders Across Sectors
/
01
Retail
Tesco
/
02
Petroleum & Energy
/
03
Banking & Financial Services
Security compliance and system uptime assurance
/
04
Healthcare & Hospitals
Evercare Hospital
Deployment of EHR (Electronic Health Records), PMS (Patient Management Systems), and RHIS
Training hospital staff, SOPs, and IT strategy consulting
Multi-building IT infrastructure and support
/
05
Telecommunications
EE
Field support for network hardware and telecom infrastructure
End-user device configuration and remote support
/
06
Media & Technology
EE
Sky
Apple
Technical support for consumer technology and enterprise systems
Hardware/software troubleshooting for devices and environments
/
07
Corporate & Enterprise Offices
Genesis (IT Support Specialist)
Internal IT support for corporate staff and systems
Remote support, ticketing, security, and system maintenance
95+
Percent
customer satisfaction
10+
Years
of experience
24+
Projects
completed
{04} — Testimonials
Don’t take my word for it
Attention to detail is evident in the responsive layouts.
Pleasure to work with, 5 stars, can't recommend enough!
Emily delivered a complex web application ahead of schedule.
Tom's redesign of our outdated website was amazing.
Superb communication and timely delivery. Highly satisfied!
Professional and creative approach, will hire again.
Great eye for design and functionality. Highly recommended.
Exceeded expectations in both quality and speed.
Very easy to communicate with and always helpful.
Quick delivery and the site looks stunning on all devices.
Attention to detail is evident in the responsive layouts.
Pleasure to work with, 5 stars, can't recommend enough!
Emily delivered a complex web application ahead of schedule.
Tom's redesign of our outdated website was amazing.
Superb communication and timely delivery. Highly satisfied!
{05} — FAQ
Got Questions?
What IT services do you provide?
We provide IT infrastructure setup, cloud and Microsoft 365 services, remote and on-site support, data backup and recovery, and complete network and security solutions.
Do you offer remote IT support?
Yes, we provide secure remote support using tools like Bomgar, TeamViewer, and AnyDesk to quickly resolve technical issues without visiting your location.
Can you handle on-site IT support and installations?
Yes, our team provides field support for hardware setup, POS systems, network installations, and office IT deployments.
Do you provide cloud and server management services?
Yes, we manage Microsoft Azure, virtual servers, VPNs, Active Directory, and hybrid cloud environments for businesses of all sizes.
How do you ensure data security for your clients?
We implement endpoint protection, firewalls, encryption, and secure backup solutions to protect your business data and maintain compliance.